Medline Industries
Mundelein, IL, USA
Job Summary The Sales Operations Manager oversees the daily activities of quoting project managers and project analysts, including kitting group quoting, project financials, and sales support. This role manages team members, handles escalations, reviews workloads, and leads employee training and development. Job Description Responsibilities: Lead daily team operations, including hiring, onboarding, training, performance management, and work assignments to ensure timely and accurate completion. Conduct sales forecasting, analytics, productivity tracking, CRM maintenance, and other sales support functions. Serve as primary contact for the Sales Team, resolving general business issues and escalating to Sales Ops leaders as needed. Analyze performance metrics to coach and develop the Sales Support team, fostering a motivated and competent workforce. Maintain and enforce department SOPs; oversee internal data accuracy and cross-references. Assign and...