1 oncology account specialist jobs found

ROLE SUMMARY The Customer Account Specialist is the positive Pfizer face to Pfizer’s Trade customers which include wholesalers, pharmacies and healthcare providers.  This position supports the day-to-day Sales Order Management process for the following US businesses:  Pfizer pharmaceuticals and  Oncology.  This role works collaboratively with internal stakeholders to review and release all sales orders  in SAP, proactively works with external buyers to maintain high service levels for Pfizer’s product line, and works to quickly resolve any distribution related claims.    Position handles incoming calls and request from customers which require the colleague to have a detailed understanding of Pfizer’s trade policies, a strong working knowledge of Pfizer’s product line, possess sound decision making and a have solid understanding of financials around claims management.  Position requires self-direction and the ability to apply complex business rules to achieve business objectives...