KARL STORZ
San Antonio, TX, USA
Role Overview: The KARL STORZ Surgical Operational Efficiency Specialist (SOES) is a trained Specialist with M.I.S equipment and devices and an integral member of the KARL STORZ Service team providing support in the San Antonio, TX area. The SOES is responsible for the management and troubleshooting of these devices (including hand instruments, video equipment, and the integrated Operating Room (OR1) within their assigned hospital. SOES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more. Responsibilities: Face-to-face customer support, including OR, SPD, and Biomed, Preventative maintenance and management of endoscopy products so that they are always in good working order and ready for use including documentation of their functionality Monitoring, reporting, and facilitating repair/exchange transactions Keeping repairs and replacement equipment expenses within a predetermined budget...