Medline Industries
Dubuque, IA, USA
Job Summary Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. Ideally you will have previous customer service experience, excellent communication, very strong computer skills, and attention to detail. Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together! Enjoy the amenities of our facility including a full service cafeteria and coffee center, fitness center, outdoor break areas and walking trail. Job Description Major Responsibilities: Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone. Maintain record of calls and note customer's records as necessary to maintain consistency in service. Place orders, track shipments, and ensure orders are shipped...