Key Account Manager / Senior Account Representative

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

We are currently seeking a Key Account Manager / Senior Account Representative to join our Injectable Aesthetics team in Hong Kong.

Key Responsibilities

• Drive sales growth through both existing and new customers to increase customer base and market share
• Plan, develop, and execute key account and territory business plans to achieve sales objectives
• Conduct regular customer visits and effectively communicate key product messages to account stakeholders (HCPs, consultants, etc.)
• Achieve sales targets for assigned accounts and proactively expand the business portfolio
• Develop and execute trade marketing initiatives to support business growth
• Capture, analyze, and report market trends, competitive insights, and opportunities
• Prepare and present regular key account reviews, sales reports, and forecasts to internal stakeholders
• Build, develop, and maintain strong, long-term relationships with key accounts, healthcare professionals, and business partners
• Collaborate closely with marketing and clinical training teams to optimize customer engagement, including participation in workshops, training sessions, symposiums, and exhibitions

Skills & Qualifications

• Proactive, driven, and self-motivated with a strong ownership mindset and willingness to take on challenges
• Strong account management and customer service orientation; adaptable in a dynamic environment
• Bachelor’s degree or above, preferably in science, medical, or business-related disciplines
• Minimum of 3 years of relevant experience; experience in aesthetics, healthcare, pharmaceuticals, or medical devices is preferred
• Knowledge or experience in medical aesthetics, pharmaceuticals, or medical devices is an advantage
• Strong interest in building a long-term career in the medical aesthetics industry
• Proven ability to manage multiple priorities effectively
• Strong interpersonal, communication, and relationship management skills with a collaborative mindset
• Excellent planning, presentation, and analytical skills, with the ability to learn and apply scientific concepts
• Proficiency in both written and spoken English and Chinese
• Working knowledge of Microsoft Excel and PowerPoint
• Candidates with less experience may be considered for the position of Account Executive

What We Offer

We are committed to providing a competitive and attractive compensation package, including:

• Professional development and clear career advancement opportunities
• Employee recognition and rewards programs
• Structured support to help ensure success in the role

You will be part of an organization that values diversity, equity, and inclusion. We believe that better outcomes are achieved when we reflect the perspectives and experiences of our diverse customers and communities.

Next Steps

• If your profile is a strong match, a recruiter will contact you to begin an initial conversation
• Selected candidates will then meet with the hiring manager for a face-to-face discussion
• The final stage will be an in-person panel interview with members of the extended team and the General Manager

Our people make a difference.

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.