10 customer service jobs found in New York, NY

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at  www.axsome.com  and follow us on  LinkedIn  and  X . About This Role Axsome Therapeutics is...

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare...

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.       JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to...

CORE RESPONSIBILITIES Formulate and execute a high-impact sales strategy for increased placements of the Robotic System, collaborating with senior leadership and providing strategic content for sales meetings. Partner with the Senior Director of Sales to establish metrics for monitoring and enhancing sales performance, emphasizing sustainable growth through targeted resource deployment. Drive field activities to expand placements, manage resources effectively, and cultivate key relationships within facilities to establish strong corporate partnerships. Lead achievement of sales goals by providing clinical expertise, contributing to the enhancement of Company's marketplace reputation. Provide regular updates on competition, product use, clinical updates, and key business metrics to the Senior Director of Sales. Conduct frequent field visits to support sales execution, facilitate team professional development, and deliver compelling executive presentations to...

Position Summary The Business Development Director will play a pivotal role in driving strategic growth and revenue generation for IQVIA’s Market Access Technology and Services (MATS) practice. This leader will be responsible for identifying and capitalizing on market opportunities, cultivating executive-level client relationships, and delivering tailored, tech-enabled solutions that address complex commercialization and market access challenges across the pharmaceutical, biotech, and med-tech industries. This role combines strategic sales leadership, deep industry expertise, and cross-functional collaboration to expand IQVIA’s footprint in the life sciences market access space. Key Responsibilities Drive net-new business development across assigned territories, verticals, or solution suites. Develop and execute strategic account plans to build long-term client relationships and drive revenue growth. Identify and analyze market trends, client needs, and competitive...

The Business Development Director will play a pivotal role in driving strategic growth and revenue generation for IQVIA’s Market Access Technology and Services (MATS) practice. This leader will be responsible for identifying and capitalizing on market opportunities, cultivating executive-level client relationships, and delivering tailored, tech-enabled solutions that address complex commercialization and market access challenges across the pharmaceutical, biotech, and med-tech industries. This role combines strategic sales leadership, deep industry expertise, and cross-functional collaboration to expand IQVIA’s footprint in the life sciences market access space. Key Responsibilities Drive net-new business development across assigned territories, verticals, or solution suites. Develop and execute strategic account plans to build long-term client relationships and drive revenue growth. Identify and analyze market trends, client needs, and competitive dynamics to inform...

We are seeking an Associate Director for the Research and Pre-Clinical Development (R&pD) Lab Consumables team, specifically responsible for the Bioreagents subcategory creation, management, and execution. This role involves developing and leading strategies for our subcategories, as well as leading and implementing strategic sourcing initiatives. This role will coordinate the development of sourcing specifications, requirements, and scopes of work for RFIs, RFQs, and RFPs. They will gather and assess data through benchmarking, market intelligence reports, and Voice of the Customer (VoC) interviews, and perform analytics on spend, inventory levels, utilization, and KPI measurements. Additionally, delivering measurable cost savings for their category of spend. They will actively participate in supplier selection and relationship management, providing data-driven recommendations to management for informed decision-making. This role manages risk, develops strong business...

The Director, Digital Solutions is poised to be a pivotal role in our digital transformation endeavor.  You will lead the charge in exploring cutting-edge technologies, investment in alliance to co-create and design solution tailored for Regeneron to drive the next wave of innovation. You will identify the most promising use cases across business domains, define hypotheses to test, to develop and plan to solution and deliver.  You will lead our digital innovation portfolio and help shape and implement the digital innovation strategy. This role will work with our global leadership team and program teams on the ground and will navigate the landscape of digital innovation to foster partnerships with other pioneers in the field.  At Regeneron, accelerating our understanding of Science is more than a mission for us. In partnership with Research, Clinical & Manufacturing we build and enable tools and software digital products to help accelerate scientific discoveries and improved...

Known for scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including oncology, rheumatoid arthritis, asthma, atopic dermatitis, pain, and infectious diseases. The Associate Director will be responsible for bringing best in class digital capabilities and innovative solutions to reach Oncology patients and Health Care Professionals to increase the brand equity and business, builds loyalty with customers, and ensures brand resonates with current and potential customers.  This candidate will lead Digital Marketing for the Oncology brand across customers.  Primary areas of responsibility will be to lead, develop,...

The Associate Director, Vendor Management, is responsible for assessing, onboarding, and overseeing the health and performance of vendors involved in clinical trial execution. This role ensures that vendors meet the necessary qualifications and compliance standards, manage relationships, and oversee delivery to time, cost, and quality. This position is capable of leadership and oversight of vendor segments, and of the technical aspects such as quality, compliance, business continuity, and inspection readiness. This position is expected to have the ability to execute a variety of roles to meet the expectations of effective relationship management and driving compliance and high-quality delivery.   Relationship Management Oversee the performance and health of vendors within assigned segment to ensure deliver to plan – time, budget quality. Develop/enhance vendor performance scorecards that drives identification of mitigations/contingencies against performance...