Alphatec
New York, NY, USA
The Clinical Account Manager will work with Regional EOS accounts to deliver user training as well as drive utilization, surgeon adoption/engagement, repeat EOS sales, and implant utilization in targeted accounts. Essential Duties and Responsibilities Deliver training (post system installation and follow up as required) for the clinical handling of the EOS system, sterEOS workstation, and data management/accessibility Adjusts radiological acquisition protocols (parameters, patient positioning, etc.) and works with customers to optimize workflow and patient imaging care Educate customer on existing system updates, upgrades, and retraining opportunities available to them Provide the necessary pre-sale support to the regional capital sales team Conduct annual customer site visits to ensure EOS is being used appropriately. Provide site feedback to ATEC/EOS product Managers Work with Implementation team members before, during and post install to provide customer value...