Exact Sciences
Madison, WI, USA
Help us change lives At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others. Position Overview The Customer Support Specialist III is a frontline problem-solver supporting Exact Sciences’ Sales teams, patients, and internal customers across the organization. This role is designed for individuals who aren’t afraid of tough conversations, know how to ask the right questions, and can connect quickly with patients to uncover barriers, overcome concerns, and drive timely resolution that supports appropriate testing and care. Working cross-functionally within the Customer Care Center, you will support specialty populations and help ensure patients remain informed, engaged, and...