AbbVie
Austin, TX, USA
Purpose The Presales Associate will operate in an environment that encourages constant change and expects top-notch customer service. Responsibilities also include effective collaboration with multiple teams such as the Loyalty Team, Sales Force, Customer Operation, Accounts Receivables, etc. The employee must conduct their work activities in compliance with all Allergan internal requirements and with all applicable regulatory requirements. Allergan internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements, and objectives.
When working with brand new Allergan customers, duties include getting new account signed up for Allergan Advantage and Allergan Direct, assigning prescriber information to new account, assisting with capital equipment office set up, sending, & ensuring proctoring videos are complete prior to first order & conduct a warm transfer to appropriate sales...