Exact Sciences
Remote, OR, USA
Help us change lives At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others. Position Overview This position is responsible for providing customer service to providers that work with Exact Sciences, and to our inside sales team. This position works cross functionally with all teams within the Customer Care Center. This position also performs other duties and projects as needed. The Customer Support Specialist II may be responsible for unique tasks or special initiatives that align with sales strategies. Essential Duties include but are not limited to the following: Answer incoming phone calls. Place outbound calls, as necessary. Respond to voicemail and email inquiries....