Labcorp
Albany, NY
Labcorp is seeking a Strategic Account Executive to join our team in the Albany, NY or Metro NY region! Job Duties/Responsibilities: Develop and establish client relationship management strategies Maintain high levels of customer service and ensure customer retention Communicate with clients to monitor client expectations and satisfaction Recommend and implement opportunities to improve key client relationships Act as a liaison between the client and the Labcorp operations and sales team in relation to client needs Provide ongoing service and timely resolution to customer base Handle client queries and find solutions to complex problems Recommend client-focused solutions Identify and analyze customer preferences to properly direct sales efforts Collaborate with leadership and sales teams to service and grow book of business Meet and exceed monthly retention and growth goals Monitor sales performance metrics and...