Remote Engagement Sales Representative - CST

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Position Summary:

The Remote Engagement Sales Representative is responsible for engaging Health Care Professionals (HCPs) through telephone conversation and virtual meetings to promote assigned client products, maximize the product’s selling potential, and meet program and client objectives.

The Remote Engagement Sales Rep achieves this by developing and maintaining relationships with HCPs, educating them about product features, benefits, safety profiles, and approved indications to ensure appropriate patient use. The Remote Engagement Sales Rep utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The Remote Engagement Sales Representative is expected to collaborate with client field-based teams and management.

Essential Duties/Responsibilities:

• Manage daily sales call activity according to defined expectations to influence customers and increase product sales.
• Promote client product(s) via telephone, virtual (outbound/inbound calls, digital video meetings) by conducting in-depth product discussions with assigned HCP targets.
• Profile and manage a company provided targeted list of HCPs and provide value-added benefits to grow product volume.
• Create and implement business plans to achieve territory and business sales goals.
• Maintain call productivity and metrics as required by the program.
• Achieve quarterly client sales quotas.
• Effectively and persuasively communicate with customers using selling, listening, and negotiation skills while utilizing approved promotional aids.
• Listen and respond appropriately to customer needs and questions within expected timelines.
• Maintain a thorough knowledge of client product(s) and program requirements.
• Verify and complete required data entry in Amplity /Client CRM systems, including details of target responses, call activity, product orders, and any follow-up actions.
• Fully comply with all laws, regulations, Amplity policies, the Code of Conduct, privacy and data guidelines, and relevant state and federal laws.

Key Working Relationships:

• Reports to Amplity Sales Manager or Program Director.
• Collaborates closely with other team members assigned to the program and Amplity home office support.
• Maintains a positive working relationship with customers and client contacts.

Education and Experience Required:

• Bachelor’s degree from an accredited institution required.

• Minimum of 1 to 2 years life science or related sales experience.

• Proven record of accomplishment of consistent sales success.

• Flexibility to cover multiple time zones as needed.

• Strong clinical acumen and learning agility.

• Excellent verbal, written, and interpersonal communication skills.

• Strong rapport-building and active listening skills.

• Effective selling, closing, persuasion, and presentation skills.

• Ability to comprehend and communicate complex technical/medical terminology.

• Self-motivated, disciplined, and able to work independently or collaboratively in a team environment.

• Flexible and able to handle multiple tasks simultaneously with strong organizational and planning skills.

• Demonstrated technical aptitude and proficiency in Microsoft Office Suite and digital meeting platforms.

• Successfully pass all Amplity and client required training.

Key Performance Competencies:

• High Learning Agility

• Resilient

• Unwavering Integrity

• Excellent Collaborator

• Customer Focus

• Driving for Results

• Planning

• Influencing Others

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.