Enterprise Account Manager

Job Description

     

JOB DESCRIPTION:

Job Summary

  • Building long-term partnerships between Abbott and Key strategic account customers, scales from outside Lab or network hospital stakeholder, Lab Department management, consultant, scientific officer down to users level

  • Provide envisions solutions possibilities across Abbott Diagnostics’ portfolio and solution that drive Abbott and customer’s growth as well as customer’s healthcare performance improvement.

  • ACQ and renewal pipeline management, execute project implementation from business award to project go live

  • Accountable for driving market share growth through new business opportunity realization and contract renewals

Job Responsibilities

  • Responsible and own HA cluster head hospitals and top commercial lab accounts. Drive sales growth initiative and business acquisition in such accounts to deliver plan sales growth

  • Build long term relationship with key public and commercial account to ensure business / contract / tender renewal.

  • To identify key acquisition opportunities for responsible key accounts in rolling 5 years long range plan. Build pipeline and tracking of the progress

  • Execute country strategies to drive new business win

  • Work with local team, China team, TSD (total Solution Design), Service and Application team to conduct activities across sales cycle

  • Business Planning and conduct business reviews and monthly forecasting on key accounts to drive and prioritize sales activity.

  • Ensure TAM data and account strategy planning is completed and time utilization process in place to optimize sales effectiveness.

  • AS project manager for end to end project implementation for each project/deal win from project kick start to system Go Live

  • Ensure all company activities are conducted within the framework of the Abbott Code of Business Conduct and applicable laws.

Requirements: Education and Experience

  • Bachelor’s Degree in science or related disciplines preferred in IVD, medical device, Molecular, Life Sciences or Healthcare industry

  • Minimum 5 years of IVD experience developing and selling customized solutions to senior level in HA and healthcare institutions.

  • Proven Sales experience on account management, Sales forecast, and planning, as well as people management skill

  • Proven track record of good customer relationship and communication skill

  • Able to build strong cross functional relationships and collaboration within organization and is a strong motivator to drive consistent performance for Sales team

  • Successful engagement with customers specifically senior management and key stakeholders. Working Healthcare and diagnostics industry knowledge that includes the following: changing market dynamics, key competitors, terminology, challenges, and regulations

  • Understand performance metrics in Hospital , tender process or Laboratory settings and recommending solutions accordingly.

  • Customer orientated - achieves exceptional levels of customer satisfaction by understanding customers’ needs and overcoming all hurdles and adapting product and service delivery to meet those requirements

  • Fluent in Chinese and English, additional languages are advantageous

  • Software knowledge (Excel, PowerBI and CRM dashboard review & management)

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Hong Kong > Hong Kong : 20/F, AIA Tower, 183 Electric Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable