Specialist Scrum Master – Real World Evidence

ABOUT AMGEN 

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. 

ABOUT THE ROLE 

Role Description: 

Amgen is seeking a Specialist Scrum Master to join the Real World Evidence (RWE) Product Team.  

The Scrum Master is a leader and coach who facilitates team events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement.   

Roles & Responsibilities:  

• Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.   

• Lead and facilitate agile events including stand-ups, sprint & PI planning, reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.  

• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.  

• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.  

• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment  

• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity  

• Identify, escalate, and manage risks and dependencies across Teams / ART to ensure that they are addressed in a timely manner  

• Coordinate with Services and support to schedule resolution of issues with released products   

• Foster a culture of continuous improvement within the Teams / ART by leading retrospectives and encouraging innovation  

• Monitor and report on the progress of the Team / ART, ensuring transparency and alignment with solution objectives  

• Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value effectively and adhere to Agile best practices  

Basic Qualifications and Experience: 

• Master’s degree OR  Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field ​

Functional Skills: 

Must-Have Skills: 

• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)  

• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align  

• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors  

• Excellent problem-solving skills and a passion for tackling complex challenges with data  

• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team  

• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors  

• Excellent problem-solving skills and a passion for tackling complex challenges with data  

• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team  

• Work independently with minimal supervision 

Good-to-Have Skills: 

• Basic understanding of DevOps and cloud technology   

• Workshop facilitation and training experience  

Professional Certifications: 

• Certified SAFe Scrum Master or similar (preferred)  

• Certified SAFe RTE or similar (preferred)  

Soft Skills: 

• Excellent people and project management skills  

• Ability to work collaboratively with cross-functional teams  

• Ability to manage multiple priorities successfully  

• Team oriented with a focus on achieving team goals  

Shift Information: 

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.