Sales Force Effectiveness - Business Analytics

Career Category

Job Description

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people’s lives.

Sales Force Effectiveness - Business Analytics

LIVE

What you will do

As a Sales Force Effectiveness - Business Analytics, you will play a key role in supporting commercial excellence, business performance, and strategic decision-making across multiple Business Units. You will partner with Marketing, Sales, Commercial Operations, and Leadership teams to deliver insights that help shape business strategy and drive execution excellence.

Some of the tasks related to this role are:

• Drive analytical support for annual Brand Plan activities across all Business Units, partnering closely with Product Managers to support strategic planning, performance assessment, and business recommendations
• Develop and deliver Business Reviews for the Business Units on a bi-monthly basis, providing actionable insights into performance, opportunities, and business trends
• Support SIP (Sales Incentive Plan) review cycles by preparing performance analyses, tracking results, and identifying opportunities for optimization
• Contribute to the POA (Plan of Action) qualification, analysis, and performance assessment to support annual activities
• Lead and coordinate Market Research projects to support business decision-making, and strategic planning
• Apply project management methodologies to ensure successful execution of cross-functional initiatives related to POA, Market Research and other planning activities
• Develop analytical reports, presentations, and business insights using Excel and PowerPoint
• Utilize Tableau, SQL, Excel and other analytical tools to extract, analyze, and visualize data to support business decision-making
• Provide ad-hoc business analyses to support Sales, Marketing, FP&A and Leadership teams in strategic and operational decision-making
• Collaborate with stakeholders across Business Units to understand business needs and translate them into actionable analysis and recommendations
• Ensure consistency, accuracy, and quality of business reporting, performance tracking, and analytical deliverables
• Contribute to ACCP continuous improvement initiatives by identifying opportunities to optimize processes and increase efficiency.

WIN

What we expect of you

Our ideal candidate is a proactive and analytical professional with a strong business mindset and excellent communication skills. You are comfortable working with data, creating compelling business presentations, managing multiple priorities, and collaborating with diverse stakeholders. You demonstrate curiosity, independence, and a willingness to learn while supporting key commercial decision-making processes.

Proven experience and skills needed:

• University Degree in Business Administration, Economics, Statistics, Mathematics, Life Sciences, Data Analytics, or related field
• 1-3 years of experience in Sales Force Effectiveness, Business Excellence, Commercial Operations, Business Analytics, Market Research, Consulting or related role
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Advanced proficiency in Microsoft PowerPoint and Excel, with the ability to create compelling executive-level presentations and business recommendations
• Prepare materials and insights for leadership discussions, business reviews, and strategic planning processes
• Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously
• Experience working with business performance metrics and commercial analyses
• Familiarity with SQL and Tableau (or similar Business Intelligence tools) for data extraction, analysis, and visualization
• Fluency in English, both written and spoken
• Strong communication and stakeholder management skills
• Ability to work independently while maintaining a collaborative team-oriented approach
• Consistent track record of delivering high-quality work and meeting business expectations

Preferred Requirements:

• Experience supporting Sales Force Effectiveness, Commercial Excellence, or Business Operations activities
• Knowledge of pharmaceutical, biotechnology, healthcare, or other highly regulated industries
• Experience supporting Brand Planning, Business Reviews, SIP processes, or POA activities
• Exposure to Market Research methodologies and commercial insights generation
• Familiarity with project management frameworks and tools
• Experience working with cross-functional teams in a multinational environment
• Demonstrated service-oriented mindset and strong customer focus
• Experience preparing executive-level presentations and business recommendations

THRIVE

What you can expect of us
As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

· Vast opportunities to learn, develop, and move up and across our global organization.

· Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

· Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

· Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range